1. Information We Collect
When you visit or place an order with Salwa mart, we collect personal information necessary to fulfill your purchases, including your full name, delivery address, phone number, and email address.
2. How We Use Your Information
We use your information strictly to:
- Process and deliver your orders via partner express couriers (such as Steadfast, Pathao, or Paperfly).
- Send order confirmations and live courier tracking status updates via SMS or email.
- Provide direct customer support regarding product inquiries, replacements, or returns.
- Prevent fraudulent transactions and protect storefront security.
We never sell, rent, or lease your personal information to third-party marketing brokers.
3. Payment Security
All digital payments (bKash, Nagad, Visa, Mastercard, American Express, or Cash on Delivery) are handled through encrypted, secure, PCI-DSS compliant payment gateways. Salwa mart never stores your credit/debit card numbers or mobile banking PINs on our servers.
4. Contact Us
If you have any questions or requests regarding your personal data, please contact our support team at [email protected] or call us directly at 01675842925.